Privacy Policy for Profile Integrity

Our Approach to Privacy

Profile Integrity is a consent-first verification company. This isn’t just a legal requirement – it’s how we operate. We never verify anyone without their knowledge and documented consent. This applies to every service we offer.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights.

Who We Are

Profile Integrity is a verification company registered in Dubai, United Arab Emirates.

Contact:

• Email: team@profile-integrity.com
• Address: Unit 693, DMCC Business Centre, Level 1, Jewellery & Gemplex 3, Dubai, UAE

What Data We Collect

If you’re a client (individual or business requesting verification)

• Name, email, phone number
• Company name and details (for business clients)
• Payment information
• Communications with us

If you’re a candidate (person being verified)

We only collect your data after receiving your written consent. This may include:

• Identity information: name, date of birth, Emirates ID, passport details
• Employment history: job titles, dates, employers, responsibilities
• Education: qualifications, institutions, dates
• References: names and contact details of referees you provide
• Documents: copies of certificates, IDs, or credentials you submit
• Background data: criminal record checks, credit history (where you’ve consented and it’s legally permitted)

If you visit our website

• IP address and location (country/city level)
• Browser type and device information
• Pages visited and time spent
• How you found us (search engine, referral, direct)

How We Use Your Data

For clients:

• To provide the verification services you request
• To communicate about your case
• To process payments
• To send service updates (you can opt out)

For candidates:

• To conduct the verification checks you’ve consented to
• To contact references and verify information with third parties
• To prepare verification reports for the requesting client
• To respond to your questions or requests

For website visitors:

• To understand how people use our site
• To improve our content and services
• To measure the effectiveness of our marketing

Consent is Required

We operate on a consent-first basis. This means:

• Candidates must provide written consent before any verification begins
• Consent forms clearly explain what will be checked
• Candidates can withdraw consent at any time (though this may affect the verification outcome)
• We document all consent for your protection and ours

If someone requests a verification check on you and you do not consent, we do not proceed. No exceptions.

Who We Share Data With

We share personal data only when necessary:

For verification purposes:– Previous employers (to verify employment)

• Educational institutions (to verify qualifications)
• Professional bodies (to verify credentials)
• Government registries (where legally permitted)
• References you’ve provided

For operations:

• Payment processors (Stripe) to handle transactions
• Cloud hosting providers to store data securely
• Analytics services to understand website usage

When required by law:

• UAE courts or regulatory authorities
• Law enforcement when legally compelled

We never sell your data. We never share it for marketing purposes.

Cookies and Tracking

Our website uses:

Essential cookies – Required for the website to function

Analytics (Google Analytics via Google Tag Manager) – Helps us understand how visitors use our site. Collects anonymized data about pages visited, time on site, and general location.

Advertising (Google Ads) – Tracks whether visitors who click our ads submit an enquiry. This helps us measure advertising effectiveness.

Spam Protection – Protects our contact forms from automated spam. This service may collect hardware and software information, such as device and application data.

You can disable cookies in your browser settings, though this may affect website functionality.

Data Retention

We keep data only as long as necessary:

After these periods, data is securely deleted or anonymized.

Data Security

We protect your data with:

• Encrypted connections (HTTPS) for all data transmission
• Secure cloud storage with access controls
• Limited staff access on a need-to-know basis
• Regular security reviews

International Transfers

Some of our service providers (cloud hosting, analytics) process data outside the UAE. When this happens, we ensure appropriate safeguards are in place, including contractual protections that meet UAE PDPL requirements.

Your Rights

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to:

Access – Request a copy of the data we hold about you
Correction – Ask us to correct inaccurate information
Deletion – Request deletion of your data (subject to legal retention requirements)
Restriction – Ask us to limit how we use your data
Objection – Object to certain types of processing
Portability – Receive your data in a portable format
Withdraw consent – At any time, for processing based on consent

To exercise any of these rights, email us at team@profile-integrity.com. We’ll respond within 30 days.

Children

Our services are not intended for anyone under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy from time to time. Significant changes will be posted on our website with an updated “Last Updated” date. For material changes, we’ll notify clients directly.

Questions or Complaints

If you have questions about this policy or how we handle your data:

Email: team@profile-integrity.com

If you’re not satisfied with our response, you have the right to lodge a complaint with the UAE Data Office.

Summary

• We only verify people who have given consent
• We collect only what’s necessary for the service
• We keep data secure and retain it only as long as needed
• We never sell your data
• You have rights over your data and can exercise them anytime

Questions? Contact us at team@profile-integrity.com.